These Terms of Service govern your use of Soap and Smelly’s website and services. By accessing our website or booking our services, you agree to comply with these terms.
1. Scope of Services
Soap and Smelly provides professional cleaning services for residential, commercial, and specialized needs. The specific scope of services will be outlined in your booking confirmation.
2. User Responsibilities
By booking our services, you agree to:
- Provide accurate information about your property and cleaning requirements.
- Ensure safe access to the property during the scheduled cleaning.
- Secure valuables and fragile items prior to service.
3. Payment Terms
- Payments are due upon booking or as specified in your service agreement.
- Accepted payment methods include [list methods, e.g., credit card, PayPal].
- Late payments may incur additional fees.
4. Cancellation and Rescheduling
- Cancellations or rescheduling requests must be made at least 24 hours before the scheduled service.
- Late cancellations may incur a cancellation fee of [insert amount or percentage].
5. Limitations of Liability
- While we strive to deliver exceptional services, Soap and Smelly is not liable for:
- Pre-existing damage to property or items.
- Loss or damage caused by factors beyond our control (e.g., natural disasters).
- Any claims must be reported within 24 hours of the service.
6. Prohibited Activities
Users of our website or services agree not to:
- Misuse our website or booking system.
- Provide false or misleading information.
7. Changes to Terms
We reserve the right to update these Terms of Service at any time. Updated terms will be posted on our website with the effective date.
8. Governing Law
These Terms of Service are governed by the laws of [Insert Jurisdiction].
9. Contact Us
For questions or concerns about these Terms of Service, please contact us:
Email: hello@soapandsmelly.com
Phone: 213-804-0274